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JULY 23rd 2009
Dear Delegates and Exhibitors,
In May, 2009, shortly after MTA returned to Monterrey to meet with Monterrey Healthcare City (MHCC), MHCC informed us that they were not in a position to provide full refunds for registrants and exhibitors of the Latin America Medical Tourism Congress. By way of background, monies owed BY MHCC on the contract between MHCC and MTA prior to the Congress commencement would have been sufficient to issue a 50% refund. On the contract, MHCC is legally responsible for the provision of these funds so MTA can issue this 50% refund. To date, MHCC has not provided any funds towards the issuance of this 50% refund.
Despite these circumstances, MTA has been providing a 50% refund from our own MTA account in good faith to the Latin America Medical Tourism Congress delegates and exhibitors. For MTA, this represents a substantial cost beyond expenses already incurred towards the first ever Latin America Medical Tourism Congress. Also, when MTA was informed by MHCC on the morning of the first day’s proceedings, MTA further extended financial resources in assisting delegates, exhibitors and speakers in making the necessary travel arrangements on that day and during the rest of the week.
Therefore it is with regret that MTA cannot provide a full refund to those not wishing to apply their fees towards registration for the World Medical Tourism and Global heath Congress in Los Angeles this October, 2009.
If you have already made your selection, please disregard this email.
The Medical Tourism Association is offering the following options to all delegates and exhibitors. Your selection must be made by July 31, 2009 or you will not receive a refund or credit.
1) You many apply 100% of the fees paid towards registration to the World Medical Tourism & Global Health Congress in Los Angeles, California October 26-28, 2009. Credit must be applied before July 31, 2009.
OR
2) You may request a 50% cash refund. Refund must be requested before July 31, 2009.
Additionally, all delegates and exhibitors of the Latin American Conference who register for Workshops plus Congress in Los Angeles will receive a VIP invitation to a special networking reception on the evening of October 26, 2009. This reception is being sponsored by the Limited Medical and Voluntary Benefits Magazine where up to 400 healthcare insurance companies, agents, brokers and employers will be gathered for their annual conference event. Only registered Congress Workshop delegates may attend.
If you have not already done so, please reply to this email with your selection of the above and you will receive further instructions on how to receive your refund or credit towards the Los Angeles Congress.
On behalf of the MTA, we appreciate your courtesy and understanding as we bring this matter to a close and we look forward to welcoming you to the Second World Medical Tourism and Global Health Congress in Los Angeles, October 2009.
Estimados Delegados y Expositores,
En mayo, 2009, poco después MTA regresó a Monterrey para reunirse con Monterrey Ciudad de La Salud (MHCC), MHCC nos informó que ellos no estaban en posición de proporcionar reembolsos totales para las registraciones y expositores del Congreso Latinoamericano de Turismo Médico & de Turismo de la Salud. La deuda de MHCC de acuerdo con el contrato entre MHCC y MTA no estaba saldada antes del comienzo del Congreso y hubiera sido suficiente para otorgar un 50% de reembolso. En el contrato, MHCC es legalmente responsable por la provisión de estos fondos para que MTA pueda otorgar este 50% de reembolso. Hasta la fechar, MHCC no ha proporcionado ningún fondo para la otorgación de este reembolso del 50% a nuestros delgados.
A pesar de estas circunstancias, MTA ha estado proporcionando un 50% de reembolso de nuestra propia cuenta de MTA en buena fe a los delegados y expositores del Congreso Latinoamericano de Turismo Médico & de Turismo de la Salud. Para MTA, esto representa un costo substancial a más de los gastos ya invertidos en el Congreso Latinoamericano de Turismo Médico & de Turismo de la Salud. Adicionalmente, cuando MTA fue informado por MHCC en la mañana de los actos del primer día del congreso, MTA extendió aún más recursos financieros para ayudar a delegados, expositores y altavoces para hacer los arreglos necesarios de viaje en ese día y durante el resto de la semana.
Por lo tanto es con pena que MTA no puede proporcionar un reembolso total a las personas cuales no desean aplicar sus honorarios hacia la matrícula para El Segundo Congreso Anual de Turismo Médico Mundial & de Salud Global en Los Angeles, California este octubre, 2009.
Si usted ya ha hecho su selección, ignore por favor este correo electrónico.
La Asociación Médica del Turismo ofrece las opciones siguientes a todos los delegados y expositores. Su selección debe ser hecha hasta el 31 de julio de 2009 o usted no recibirá un reembolso o crédito.
1) Usted puede aplicar el 100% de los honorarios pagados hacia la matrícula del Segundo Congreso Anual de Turismo Médico Mundial & de Salud Global en Los Angeles, California el 26-28 de octubre de 2009. El crédito debe ser aplicado antes del 31 de julio de 2009.
2) Usted puede solicitar un 50% de reembolso al contado. El reembolso debe ser solicitado antes del 31 de julio de 2009.
Adicionalmente, todos los delegados y los expositores de Congreso Latinoamericano de Turismo Médico & de Turismo de la Salud que se registren para los Talleres y el Congreso en Los Angeles recibirán una invitación VIP a una recepción especial de interconexión en la tarde del 26 de octubre de 2009. Esta recepción es patrocinada por la revista Limited Medical and Voluntary Benefits Magazine donde hasta 400 compañías de seguros de asistencia sanitaria, los agentes, los corredores y los empleadores estarán reunidos para su acontecimiento anual de conferencia. Solamente los delegados registrados para los Talleres del Congreso pueden asistir.
Si usted no lo ha hecho todavía, por favor conteste a este correo electrónico con su selección y usted recibirá instrucciones adicionales de cómo recibir su reembolso o el crédito hacia el Congreso en Los Angeles.
De parte de MTA, nosotros apreciamos su cortesía y comprensión mientras finalizamos este asunto y esperamos darles la bienvenida al Segundo Congreso Anual de Turismo Médico Mundial & de Salud Global en Los Angeles, octubre 2009.
Por favor contactar a Michael Quiros con cualquier pregunta adicional al 305-767-2862.
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Dear Delegates and Exhibitors,
The cancellation of the Latin America Medical Tourism & Global Health Congress was an unfortunate and unexpected event for all of us. Based upon the health status information provided by the Governor and Minister of Health of Nuevo Leon at the time of the conference last month, Monterrey HealthCare City properly cancelled the event as a public health emergency in order to protect the safety of all the attendees at and arriving at the conference.
Monterrey Healthcare City is a non-profit association comprised of the top hospitals in Monterrey, Mexico. As a non-profit, Monterrey Healthcare City is not in a position to provide full refunds for conference registration and exhibition as all of the funding for the conference was pre-paid to the vendors and the event was budgeted at a zero balance. Although the public health emergency event was out of MHCC's control, the members of MHCC would like to provide a partial refund to all the attendees in good faith. This refund will be approximately 50% of the amount paid by the delegates and exhibitors.
In an effort to assist MHCC in providing value to all of the delegates, the Medical Tourism Association is offering the following options to all delegates and exhibitors.
1) Delegates and Exhibitors may request the cash refund being offered by MHCC of 50%;
or
2) You many apply 100% of the fees paid towards registration to the World Medical Tourism & Global Health Congress in Los Angeles, California October 26-28, 2009.
Additionally, all delegates and exhibitors of the Latin American Conference will receive a VIP invitation to a special networking reception on the evening of October 26, 2009 following the workshops.
Please reply to this email with your selection of the above and you will receive further instructions on how to receive your refund or credit towards the Los Angeles Congress. Please note that the refunds will be made available immediately once MHCC has provided the funding to the MTA for distribution. Upon request, you will immediately receive a special code to obtain your credit for the Los Angeles Congress. This code must be used within thirty days of receipt.
On behalf of MHCC and the MTA, we appreciate your courtesy and understanding as we bring this matter to a close.
May 8th, 2009
Dear Attendees & Delegates,
On behalf of the MTA, we would like to provide you with an update with respect to the refund/credit policy after the cancellation of the Latin American Medical Tourism Congress. The Government in Monterrey is currently reviewing all records to determine the policy for refund/credit that best benefits all delegates. We respectfully request your patience while MTA and MHCC works together to conclude this matter.
Once again, thank you for your understanding.
April 27, 2009
THE CONGRESS HAS BEEN CANCELLED BY MONTERREY HEALTHCARE CITY
April 25, 2009
Monterrey, Nuevo Leon, Mexico: Commencement of the first annual Latin America Medical Tourism & Health Tourism Congress is set to open Monday morning, April 27, 2009 at Presidente Intercontinental in Monterrey, Nuevo Leon.
Jonathan Edelheit, President of the MTA, “Upon hearing the news about the swine flu outbreak in Mexico City and parts of the U.S., we checked with the Secretary of Health in Monterrey and Nuevo Leon public health officials, who advised us on the current status here and provided general guidance for our upcoming meeting. Over 400 participants are expected to arrive by tomorrow and early Monday.
In a meeting with Nuevo Leon’s Secretary of Health Dr. Gilberto Montiel Amoroso, Dr. Jesus Horazio Gonzalez Trevino, President of the Monterrey Healthcare City Cluster & Director of Clinica Vitro learned of the latest update from Dr. Amoroso; “there are no cases in Nuevo Leon. There is no reason not to travel to Monterrey. Flights to the rest of the country are not restricted. We look forward to welcoming our distinguished participants here this week.”
Finally, the US Health Dept. in conjunction with Mexico’s Ministry of Health have been working together regarding this issue and they believe there is still no reason to limit movement of passengers in both directions.
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“Latin America Medical Tourism and Health Tourism Congress”
Medical Tourism is emerging as one of the fastest growing industries in healthcare as more patients travel from one country to another for medical care, dental care, or cosmetic surgery.
As insurance companies and employers realize the extremely high quality medical care in foreign countries at affordable prices, they are now starting to offer incentives for patients to travel overseas for medical care and reimburse patients for medical care in other countries.
Many Americans, Canadians and Europeans are starting to travel to Latin America to receive treatments, medications and prescriptions that are not approved or available in their home country. These treatments range from stem cell therapy to alternative treatments. Many patients are also traveling to Latin America for spa and wellness treatments.
The 1st Latin America Medical Tourism and Health Tourism Congress will feature up to 400 attendees from over 25 countries and will focus on the high quality of healthcare available through Medical Tourism in Latin America. It will also bring together the stakeholders in Latin American medical tourism for the ultimate networking event and educational opportunities.
Latin America is poised to be one of the top destinations for medical tourism for the United States, Canada, and Europe. Come to this amazing Congress and network with attendees from over 25 countries to uncover the many possibilities of this exciting medical tourism industry.
Conference Highlights
- Up To 400 Attendees
- US Health Insurance Companies and Insurance Providers Invited
- Understanding Marketing Opportunities In The US, Canada, and Europe
- Industry Players From Over 25 countries
- Highlighting The High Quality Of Care Available In Latin America
- The Top US Medical Tourism Facilitators Invited
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